Inner Product legal
Support
How users, payment processors, safety teams, and privacy requesters can reach Inner Product support.
Last updated: June 26, 2026
Primary contact
Inner Product is the dating product at innerproduct.com. Use support@innerproduct.com for support, safety, privacy, legal, and payment questions. Start the email subject with the relevant topic name so it can be routed correctly.
Subject prefixes
- General support: email support@innerproduct.com with a subject that starts with SUPPORT.
- Safety reports: email support@innerproduct.com with a subject that starts with SAFETY.
- Privacy requests: email support@innerproduct.com with a subject that starts with PRIVACY.
- Legal notices: email support@innerproduct.com with a subject that starts with LEGAL.
- Payment and refund questions: email support@innerproduct.com with a subject that starts with BILLING.
Response expectations
- Payment and account support: Inner Product aims to respond within 2 business days.
- Safety reports: Inner Product reviews safety reports as quickly as practical, prioritizing urgent risk.
- Privacy requests: Inner Product will verify identity and respond according to applicable law.
- Emergencies: Inner Product is not an emergency service. Contact local emergency services first.